Description : Beverage H/H (T) and Sales H/H roles at the Morocco Pavilion at EPCOT. Company : Walt Disney World Resort. Location : Orlando, FL 32830
Explore a variety of roles supporting the Morocco Pavilion in World Showcase at EPCOT! Candidates must be able to authentically represent Morocco in culture, heritage, traditions and language.
Beverage H/H (T) - Bartender
Sales H/H in Merchandise
Sales H/H in Merchandise
Merchandise Cast Members are focused on creating a magical and enjoyable shopping experience by ensuring the highest standard of Guest Service. Merchandise Cast Members have the opportunity to engage with Guest & Cast and work at several locations throughout the Walt Disney World Resort. Responsibilities include operating a point-of-sale system (POS register), cash handling, stocking, inventory, and light cleaning.
Sales Hosts and Hostesses roles receive a starting rate of $15.00/ hour.
Beverage H/H (T) - Bartender
Beverage H/H Tipped (Bartender) Cast Members are focused on creating a magical and enjoyable dining experience by ensuring the highest standard of Guest Service. Beverage H/H Tipped (Bartender) are responsible for maintaining a strong working knowledge of alcoholic beverages, from beer and wine to various cocktails and specialty themed mixed drinks. They must be able to communicate these drink choices to Guests in a friendly and inviting way and be able to assist in drink selections.
Beverage Host and Hostesses Tipped (Bartender) receive a starting rate of $7.15/hour.
Responsibilities :
Sales H/H
- Proactively engage with Guest addressing needs, answering questions, giving directions, and other information about the theme park or surrounding areas
- Prolong standing to perform and maintain crowd control during peak operational hours in outdoor settings during different weather conditions
- Process Guest orders accurately through a point-of-sale system (POS register), including; count money, making change, and processing credit card transactions
- Provide Guest Service when problems arise and help find solutions with Guests and Cast Members
- Receive inventory to include unboxing, tagging, and displaying items on various sales floor locations
- Use a pallet jack, forklift, or other devices to move inventory
- Rotation between indoor & outdoor kiosk locations in different weather conditions
- Maintain a working knowledge of drinks prepared with alcoholic and nonalcoholic drinks following recipes (including specialty mixed drinks, draft and bottled beer)
- Share knowledge of and fill Guest drink orders, prepared with alcoholic and nonalcoholic drinks following recipes (including specialty mixed drinks, draft and bottled beer)
- Bring Guest drink orders, prepared with alcoholic and nonalcoholic drinks following recipes
- Follow appropriate laws and company policy regarding serving of Guests
- Bussing tables, running food, folding napkins and other side responsibilities
- Provide Guest Service and help find solutions when challenges arise
- Passion & knowledge of Disney Products
- Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
- Prolonged standing during peak operational hours to include indoor and outdoor settings
- Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required.
- Cast Members may be required to handle cleaning chemicals and supplies
Basic Qualifications :
- Must be at least 18 years of age
- MUST be able to demonstrate Cultural Authenticity pertaining to Morocco
- One (1) year of full service experience for Food and Beverage Service
- One (1) year of bartending experience for the Beverage (Bartender) Cast Member
- Written, verbal and interpersonal communications skills
- Observational skills to identify Guest needs and ensure safety guidelines are being followed
- Partner with team to make adjustments for operational changes
- Operate mobile devices and other computer systems
- Develop relationships with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
- Flexible scheduling availability including first and second shifts, third shift if applicable, weekends, holidays, overtime and double shift
- Physical role including lifting, pushing, pulling, bending twisting, standing, climbing, walking, and kneeling
- Cast Members may be required to handle cleaning chemicals and supplies
- Cast Members may have exposure to food and beverage products
- Written and verbal communications skills
Preferred Qualifications:
- Bilingual preferred.
- Previous cashier experience.
- Previous retail or related sales industry experience.
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
- Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
Additional Information :
SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
IMPORTANT: You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.
KEYWORD: WDW Casting, WDWCASTING
